Privacy Policy

1. Introduction

Welcome to Ethereal Gardens ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, and safeguard your data, particularly concerning information collected through our website and our Google Ads Lead Form extensions.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services. The personal information that we collect depends on the context of your interactions with us and may include:

• Contact Information: First name, last name, phone number, and email address.
• Project Details: Information regarding your landscaping or gardening needs.
• Location: Suburb or general service area.

3. Lead Form Submissions (Google Ads)

When you submit a lead form through our Google Ads campaigns, the information you provide (such as your name, email, and phone number) is collected and processed by Google and securely transmitted to us. We use this information solely for the purpose of communicating with you regarding your inquiry, providing estimates, and offering our services. By submitting a lead form, you consent to us contacting you via the details provided.

4. How We Use Your Information

We use personal information collected via our website or via Google Ads lead forms for a variety of business purposes described below:

• To contact you and respond to your inquiries.
• To provide consultations, quotes, and services you have requested.
• To send administrative information to you.
• For internal business purposes, such as data analysis and improving our advertising and services.

5. Sharing Your Information

We respect your privacy. We do not sell, trade, or rent your personal identification information to third parties. We may share your information with trusted third-party service providers who assist us in operating our business (e.g., our CRM, communication tools, or website hosting), provided that those parties agree to keep this information confidential and secure based on our instructions.

6. Data Security and Retention

We implement a variety of security measures to maintain the safety of your personal information. However, please also remember that we cannot guarantee that the internet itself is 100% secure. We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Contact Us

If you have questions or comments about this policy or our data practices, you may contact us at: